Frequently asked questions

All CRESCPEL products are available through Amazon and Walmart. Just head to our Products page and use the buy buttons to shop directly on the retailer of your choice.

Yes. Products designed for kids — like our Magnetic Puzzle Books — are made with child-safe materials and built with safety as a top priority. Always follow the age guidance on the packaging.

Because we sell through Amazon and Walmart, shipping, returns, and refunds are handled directly by the retailer you buy from — under their standard policies, including fast shipping and easy, hassle-free returns.

We stand behind everything we sell. If a product arrives damaged or isn't performing as it should, reach out to the retailer you purchased from or contact us directly and we'll help make it right.

Absolutely. We regularly expand our lineup with new everyday essentials, shaped by real customer feedback. Check our Products page often to see what's new.

The fastest way is through our Contact page. We read every message and typically respond within 1–2 business days.